I headed up to the 4th floor where I had been directed. Took a ticket (they love tickets here) sat down and waited for ages. Finally the ticket was called and I went to the desk and sat down.
Me: I’d like to setup a new ADSL internet account please
Him: Sorry but you need to go downstairs to level 3
Off I trotted…
Eventually after queuing in the melee for a while I got to speak to the man who was stood at the end of the floor. He was being barraged from all directions.
Me: I’d like to set up a new ADSL broadband connection.
Him: You need to go over to that counter over there on the other side (provisioning)
Off I went excited with the fact I was getting somewhere.
The counter was shut but the lady told me to go and see the man behind counter number 10
Off I duly went
Me: Where do I go to setup an account I asked (almost pleading now)
Him: You need to come back on Sunday – and see the man at the end of the corridor. The provisioning desk is closed today.
Me: eh? Okay, thanks!
And off I walked..
So apart from being run around in circles I was kind of getting there.
